Returns & Exchanges
At Brandfield, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our easy digital process to receive a full refund or exchange your item for a different size or style.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack the Items
Place the items securely in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing